Map channels and rules
Confirm stores, marketplaces, SKUs, order fields, delivery services, and channel-specific requirements.
E-Commerce and Omnichannel
Turn channel growth into one manageable fulfilment flow.
Connect online orders, marketplace workflows, inventory, warehouse fulfilment, and returns across the markets where your customers buy.
Omnichannel operations
More selling channels should not mean more disconnected processes.
ANP can support agreed order workflows for Shopify, Amazon, TikTok Shop, major marketplaces, and partner channels through API, partner tools, or documented operating processes where required.
Integration and automation scope depends on the channel, selected warehouse, volume, and client systems. During onboarding, ANP maps how orders enter the workflow, how inventory is updated, how exceptions are handled, and how status data returns to the client.
Operating workflow
From channel connection to customer delivery
Connect the order flow
Set up the applicable API, partner-tool, file, or agreed manual workflow for order release.
Position inventory
Allocate stock to compatible warehouse nodes based on destination demand and service design.
Pick and prepare
Process orders using the agreed packaging, inserts, labels, and channel rules.
Dispatch and update
Hand orders to the selected delivery workflow and return available status information.
Manage exceptions
Coordinate address issues, stock exceptions, failed handoffs, and returns through a defined escalation path.
Capabilities
Fulfilment built around the channel mix
Order workflow support
Support for e-commerce, marketplace, and partner-channel order flows where required.
Multi-node inventory
Coordinate stock visibility and replenishment across compatible warehouse locations.
Channel-ready preparation
Apply the packaging, labels, inserts, kitting, or other agreed work needed for each channel.
Parcel fulfilment
Pick, pack, dispatch, and order-status processes configured for the destination operation.
Returns workflows
Receive returned goods and apply the agreed inspection, inventory, and disposition process.
Operational reporting
Review orders, inventory movements, replenishment patterns, and exceptions through agreed reporting.
Suitable clients
For brands growing across channels and borders.
DTC brands
Establish local inventory and fulfilment in one or more destination markets.
Marketplace sellers
Coordinate channel requirements with warehouse and replenishment workflows.
Omnichannel operators
Manage B2C demand alongside retail or wholesale orders from compatible nodes.
Connect the flow