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Shipment reference help

Find the right update.
Escalate when needed.

This page provides official carrier links and a direct path to the ANP team. It is not a live ANP tracking portal and does not query shipment data.

Start with your reference

Which kind of movement are you checking?

Your booking confirmation, dispatch notice, or ANP update should identify the reference type and responsible carrier. Use that information to choose the next step.

Parcel / final mile

Carrier tracking number

Use the carrier named on your dispatch notice and enter the reference on its official tracking website.

View carrier links
Air / sea freight

Booking or shipment reference

Contact your ANP representative for the latest agreed milestone, especially when multiple providers are involved.

Ask ANP for an update
Warehouse order

Order or dispatch reference

Provide the order number, warehouse market, and expected delivery destination so the operating team can identify the flow.

Prepare an escalation
Official carrier websites

Check a named carrier directly.

Only use a link when that carrier appears on your shipping document. ANP does not control these third-party websites or their tracking data.

Need help?

Send enough detail to identify the shipment.

Include your company, the complete reference exactly as shown, the origin and destination, and the issue or milestone you need clarified. Avoid sending payment card details or account passwords.

This opens your email application; it does not submit or track the reference on this website.